Published on: 23-Aug 05:02am
Note: This problem relates to the Setup Wizard which is accessed from the Help (menu) in some versions/editions of the Software. It does not affect versions/editions that do not use the Setup Wizard to install cutter and/or printer drivers.
There are no Cutter Drivers in the dropdown list?
You must close the Software and the Setup Wizard. Make certain you have marked the Setup Wizard as trusted or safe with your antivirus software, the program to mark as safe is located here:
C:\Program Files (x86)\FutureCorp\*Software Name*\BinExe\vmSet_Up_Wizard.exe
To see how this is done, go to any search engine like Google and type in:
"How do I set a program as safe with (insert the "name" of your antivirus program)" and click Search.
Also, if possible mark this whole folder as safe with your antivirus:
C:\Program Files (x86)\FutureCorp\*Software Name*\BinExe
Once done, now try to install the cutter. If it fails, then close the Software and the Setup Wizard, then open Internet Explorer and enable Active Scripting, as follows:
Enable Active Scripting
Now, when you run the Setup Wizard the cutters should come up. If not, set the security settings in Internet Explorer as follows:
Note: You may have to reboot your computer to force the changes.
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