The Software won't install?

Published on: 24-Aug 07:01pm

Fcl Support

Published on - 24-Aug 07:01pm

This is normally caused by antivirus blocking the Installer, the download file (*.exe) is blocked and/or the user not having permissions to write to the Windows Registry.

Make sure of the following: 

  1. In Windows be logged in as an Administrator, and;
  2. The download file is Unblocked (see how to unblock a download), and;
  3. That the Software has been marked as safe (quarantined) with your antivirus and anti-malware software

Note: If you are unsure how to do this, go to any search engine like Google and type in: How do I set a program as safe with *insert the name of antivirus program here* and click Search.

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