License in use on another computer?

Published on: 15-Aug 11:26pm

Fcl Support

Published on - 15-Aug 11:26pm

If you see the message, please follow these instructions carefully (step by step):

  • Close the software
  • Unplug or switch off your Internet connection
  • Start the software, and create a New Document
  • Click on the Help (menu) > Activate (make certain the Internet is not connected)
  • Click on Offline Activation
  • A text file will be saved onto your desktop, called Activation Instructions (it will also open a text file)
  • Reconnect the Internet and email this file with your Product Serial Number (PSN) to Support and wait for further instructions.

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