Error in Application?

Published on: 23-Aug 01:41am

Fcl Support

Published on - 23-Aug 01:41am

If you receive this error or or a similar message when opening, loading or running the Software there are a number of possible causes for this situation with an explanation and/or solution below:

Administrator Rights

A very common reason for this is:

  1. Installing the Software with a user account and then opening the computer with a different User Account, or
  2. Installing the Software as a user with Administrator rights, then logging-in as a different user that does not have Administrator rights

So the first thing is to make sure you are logged-in as an Administrator in Windows with the same User Account that installed the software.

Antivirus and/or Antimalware 

Some antivirus programs are isolating the software (i.e. sandboxing it). This means that the program cannot open correctly.

Firstly
Make sure the Software has been marked as safe or quarantined with your antivirus and anti-malware software.

Note: If you are unsure how to do this, go to any search engine like Google and type in: How do I set a program as safe with *insert the name of antivirus program here* and click Search.

Secondly
Run the effected .exe's as an Administrator. This is quite easy to do, as follows:
 

Open or go to this folder:

C:\Program Files (x86)\FutureCorp\*name of program*\BinExe

(Substitute C:\ if you have installed to another drive with that drive's letter)

Then right click on these files, and click on Properties, next in the Compatibility tab select: Run as administrator and click Apply, then OK:

CutSpoolerVm3.exe
LicenceReader.exe
vmSet_Up_Wizard.exe

*name of program*.exe

(for example: AnyCut, CutStorm, DragonCut, DrawCut, SignMaster, RazorCut, VinylMaster etc.)

Once this has been done, close the software and the Vinyl Spooler, and click on the Help (menu) > Activate and the software should now remain activated.

Unable to find an answer?

Looking for anything specific article which resides in general queries? Just browse the various relevant folders and categories and then you will find the desired article.

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