Error: Code 5

Published on: 23-Aug 03:18am

Fcl Support

Published on - 23-Aug 03:18am

This is a Windows Access Denied error code and relates to not having Permissions on a specific computer.

This error is not related to Future Corporation Software, it is merely a consequence of installing a program where the User does not have the correct permission to install it or any other software that uses the same installation procedure.

The following is a series of scenarios to assist you through the issue. You can also contact: Microsoft

Scenario 1
A common reason is not having Administration Rights. If you are logged in as Standard User, the installation will give you this error. Make sure you're logged in as a local Administrator – not a Domain Administrator. Because even if you are a Domain administrator, sometimes Domain policies will restrict access to certain locations.

To do this go to Control Panel > Users and ensure your User Account is an Administrator.

Scenario 2
The other most common reason is User Account Control. Sometimes UAC will restrict you from accessing certain file locations or registry locations. The best practice is to always right-click on the setup and click on "Run as administrator". By doing so, setup will elevate with full administrator rights. In some cases however, you may need to disable UAC temporarily, until you finish the installation. 

To do this, go to:

  1. Start under search type in "UAC".
  2. Click on "Change User Account Control settings".
  3. Make sure you drag the bar all the way to "Never Notify" then click OK and reboot the system and try to install it again. 

Note: Remember to change back the UAC settings, after you have completed the installation.

Scenario 3
If it does not help, you may next try to disable your security and/or antivirus software. It may restrict access to a specific path or specific registry location. Unfortunately, there is no easy way to find it out. So it's better to disable the security software completely and then try to install the software. 

Note: Remember to re-enable your security software, once your installation completes successfully.

Scenario 4
There are some common locations which can create denied permissions. See the Temp and Installer folders. Go to C:\Windows\Installer and %temp% and Take Ownership to these folders. Then try again.

Scenario 5
The last steps you could try is to Enable Built-in administrator account: 

To do this:

  1. Click the Windows Start button and type in CMD.
  2. Right-click on CMD and click on Run as administrator.
  3. Command prompt will open up then type in: 
    • net user administrator /active:yes
    • Hit Enter. You will get a message "Command ran successfully".
    • Type net user administrator , and then press ENTER.
    • Please replace the tag with your passwords, which you want to set to an administrator account.
    • To disable the administrator account net user administrator /active:no

If all else fails contact: Microsoft

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