Published on: 29-Nov 07:55pm
In the software click on the Help (menu) > Support > Remote Support and follow the instructions to run the remote support utility. You will also need to email your ID and password before we can access your computer but you must set up a day and time with us first.
To request Remote Support please lodge a ticket with your Product Serial Number (PSN) and an explanation of what the technical issue is (not training) at: Future Support
Note: We may ask you some questions before logging into your computer.
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