The Software won't install?

Published on: 24-Aug 07:01pm

Fcl Support

Publié le - 24-Aug 07:01pm

This is normally caused by antivirus blocking the Installer, the download file (*.exe) is blocked and/or the user not having permissions to write to the Windows Registry.

Make sure of the following: 

  1. In Windows be logged in as an Administrator, and;
  2. The download file is Unblocked (see how to unblock a download), and;
  3. That the Software has been marked as safe (quarantined) with your antivirus and anti-malware software

Note: If you are unsure how to do this, go to any search engine like Google and type in: How do I set a program as safe with *insert the name of antivirus program here* and click Search.

Impossible de trouver une réponse?

Vous recherchez des articles spécifiques qui résident dans des requêtes générales? Il suffit de parcourir les différents dossiers et catégories pertinents et vous trouverez l'article désiré.

Contactez nous

Confirmer l'action

Êtes-vous sûr? Vous souhaitez effectuer cette action.

Confirmer Annuler