Published on: 24-Aug 07:23pm
Normally, a vinyl cutter will install without any issues. However, if you've been unsuccessful in getting the cutter to work please follow through these steps.
Important! Please be aware that everything must be correctly set for your Vinyl Cutter (Plotter) to work - if you skip over or fail to complete any part of any step it is very likely you will not get your Vinyl Cutter (Plotter) to work.
Hardware (It is so often Steps-1 and 2 that are overlooked and why a device refuses to work).
Check that your Vinyl Cutter (Plotter) is actually connected:
Check that the Vinyl Cutter (Plotter) is ready to cut:
After Steps 1 and 2 have been successfully completed read the FAQ that relates to your make and model of vinyl cutter by clicking here. Once you know what connection method to use, then:
If the Detect Connection Wizard fails to find the cutter it is very likely that you have an antivirus program interfering with the Software and its correct operation, there is a Port/USB error in Windows, or the cutter has malfunctioned and will need to be repaired.
Tip: To check that the ports are working on your computer try a test print via the same port on any other device and program.
Still not Working?
If all else fails please click here
Looking for anything specific article which resides in general queries? Just browse the various relevant folders and categories and then you will find the desired article.Contact Us