My artwork is cutting at the Wrong Size?

This is a scale mismatch. In other words the units per inch or per mm, set in the cutter are different to the units set in the Software.

Small Scale Errors (10% or less)
For small scaling errors, use the Cutter Scale (utility) in the Vinyl Spooler under the Calibration tab that will assist you to set the correct scale.

Large Scale Errors (10% or more)
Large scaling errors can be corrected in the Vinyl Spooler. You can open the Vinyl Spooler from the File (menu) > Cut/Plot > Vinyl Spooler.

• When you have the Vinyl Spooler open (press F2) or click the Cutter (menu) > Configure Cutter.
• In the window that comes up, select Units (on the left side), and then adjust the Device Units per mm.
• The industry default is 40.0 units per mm.
• If you have a cutter that works in 1000 units per inch then set the Device's units per mm to 39.37 and try a test cut.

Half Scale Errors (cutting at around 50% or half size)
For scaling errors where the cutfile cuts at around half of the design size, this can be corrected in the Vinyl Spooler. You can open the Vinyl Spooler from the File (menu) > Cut/Plot > Vinyl Spooler.

• When you have the Vinyl Spooler open (press F2) or click the Cutter (menu) > Configure Cutter.
• In the window that comes up, select Units (on the left side), and then adjust the Device Units per mm.
• Set this to 100.0 units per mm and try a test cut.

Trial by Error
You can experiment with a 1 inch or 25mm square and adjust the units accordingly. For example if the cutter cuts a 1 inch or 25mm square at 0.5 inch or 12.5mm then (half size) then set the Units to 80 units per mm. If it cuts double the size at 2 inches or 50mm, then set the units to 20 units per mm and so on.